Privacy Policy

Introduction

PawSeizure Diary is operated by Vincent Lin, based in Philadelphia, Pennsylvania, United States ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (pawseizurediary.com).

Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials (via Google Sign-In, Apple Sign-In, or email/password).

Seizure Event Data

You provide information about your dog's seizure events including date, time, duration, severity, seizure type, pre-ictal and post-ictal behavior, and any notes. This data is stored in your account and used solely to provide the app's features.

Dog Health Profile

You may provide your dog's name, breed, date of birth, and first seizure date. You may also log medications (name, dosage, frequency), weight entries, and health journal entries (vet visit notes, blood test results, diet notes). This data is used to generate reports and track your dog's health over time.

Video Recordings

If you choose to record video during seizure events, videos are uploaded to secure cloud storage (Google Cloud Storage) linked to your account. Videos are encrypted in transit and at rest.

Device Information

We may receive limited technical information such as device type, operating system version, and app version when needed to operate, troubleshoot, support, or improve the service.

How We Use Your Information

• To provide and maintain the app's core features (seizure logging, timeline, analytics)
• To generate veterinary PDF reports at your request
• To sync data across your devices (PRO subscribers)
• To share data with household members you explicitly invite
• To process subscription payments via RevenueCat
• To improve app stability and performance

Third-Party Services

We use the following third-party services to operate the app:

• Convex — cloud database and backend (stores account and event data)
• Google Cloud Storage — video file storage
• RevenueCat — subscription management and payment processing. RevenueCat may collect device identifiers (such as IDFV) for subscription tracking purposes. We do not use these identifiers for advertising.
• Expo / EAS — app distribution and over-the-air updates

Each of these services has its own privacy policy. We do not sell your data to any third party.

Website

Our website (pawseizurediary.com) loads fonts from Google Fonts, which requires your browser to make requests to Google's servers. Google Fonts does not set cookies. For more information, see our Cookie Policy and Google Fonts Privacy.

Data Retention

Your data is retained for as long as your account is active, unless a longer retention period is required by law. If you delete your account, we will remove or de-identify data associated with that account within a reasonable period, generally within 30 days, except where data remains part of an active shared household used by other members or where retention is legally required.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including encrypted connections, access controls, and security features provided by our service providers and app platforms.

If we learn of a security incident affecting personal information, we will investigate, take appropriate responsive steps, and provide notice when required by applicable law.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and all associated data
• Export your data
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@pawseizurediary.com.

GDPR Rights (EU/EEA Residents)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right of access — You can request a copy of the personal data we hold about you.
• Right to rectification — You can request correction of inaccurate or incomplete data.
• Right to erasure — You can request deletion of your personal data.
• Right to restrict processing — You can request that we limit how we use your data.
• Right to data portability — You can request your data in a structured, machine-readable format.
• Right to object — You can object to processing of your data based on legitimate interests.

Legal Basis for Processing

We process your data on the following legal bases:

• Consent — When you create an account and agree to our terms.
• Contract — To provide the services you have requested (seizure logging, reports, sync).
• Legitimate interest — To improve our app and prevent abuse.

International Data Transfers

Your information may be processed in the United States and other countries where our service providers operate. If you are located in a jurisdiction with transfer restrictions, you may contact us for more information about the safeguards that may apply to those transfers.

Privacy Contact

If you have questions about our privacy practices or want to exercise a privacy right, contact us at privacy@pawseizurediary.com.

Automated Decision-Making

We do not use your personal data for automated individual decision-making or profiling as defined by GDPR Article 22.

Consent Withdrawal

You may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent, you may delete your account through the app or contact us.

Data Provision

Providing an email address is required if you want to create an account. Without an account, you may still be able to use limited on-device functionality, but saved records, cloud features, and household sharing will not be available.

Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority in the EU/EEA member state of your habitual residence or place of work if you believe our processing of your personal data violates the GDPR.

To exercise any GDPR rights, contact us at privacy@pawseizurediary.com.

CCPA Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

• Right to know — You can request details about the personal information we collect, use, and disclose.
• Right to delete — You can request deletion of your personal information.
• Right to opt-out — You can opt out of the sale or sharing of your personal information. We do not sell or share your personal information for cross-context behavioral advertising.
• Right to correct — You can request correction of inaccurate personal information.
• Right to non-discrimination — We will not discriminate against you for exercising your CCPA rights.

To exercise any CCPA rights, contact us at privacy@pawseizurediary.com.

Children's Privacy

PawSeizure Diary is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last updated" date above.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@pawseizurediary.com.